Pawleys Island, SC
Phone: (843) 237-7776
Toll Free: 1-866-287-6002

Palmetto Heritage Bank is Now a Division of First Citizens Bank

We're excited to introduce ourselves and look forward to getting to know you.

A Bank With A Proven Track Record

For 120 years, we've been helping families and businesses make more of their finances. We've shared their dreams, helped make budgets work harder and put together financial plans to last them the rest of their lives. We're known for being careful with our customers' money and for treating those who choose us with respect and courtesy.

First Citizens operates 18 branches in Georgetown, Horry and Charleston counties and 137 branches throughout South Carolina. With more than 500 branches in 19 states and headquarters in North Carolina, we're able to offer the resources, convenience and services of a national financial services company as well as the personal touch of a neighborhood bank. You'll find that First Citizens is big enough to bring our customers the resources they need and small enough to listen.

Our steadfast commitment to building lasting relationships has made us one of the country's leading financial institutions for both personal and business customers. This long-term approach along with our competitive product offerings are why customers trust us with their financial well-being.

We also bring decades of experience working alongside commercial and business clients. For these customers, we'll continue to provide your company with the dedicated service that you have come to expect. You can feel confident that we'll work hard for you.

Making The Transition Easy For You

We're committed to doing everything we can to make Palmetto Heritage customers feel at home:

  • Please continue to use the Palmetto Heritage branches as you normally would. For now, all the features of your accounts remain the same.
  • You should continue to use your Palmetto Heritage checks and cards, and you still have online and mobile access to all of your accounts.
  • If you have a loan with Palmetto Heritage, please continue to make your payments as usual, whether you use billing statements, online bill pay or automatic withdrawals.

Look For More Information Soon

Over the coming months, Palmetto Heritage accounts will be converted to First Citizens Bank's systems and new First Citizens signage will be installed at local branches. You'll be notified in writing regarding any changes to your accounts. At that time, you'll have full access to the First Citizens network.

Proud To Welcome You

If you have questions during the transition or any time, please contact a representative at any of the Palmetto Heritage office locations or visit For questions about First Citizens Bank, call 1.877.456.7318 between 7 a.m. and 11 p.m. Eastern time. We look forward to serving your financial needs. We look forward to serving your financial needs.


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Many of the photos used on our website were taken by local area photographers, including Chuck Gee of Photographic Collections.